Diploma in Credit Control and Debt Management

Course Overview 

This course is designed for students who wish to gain an understanding of principles and practice of controlling credit and managing debt in commercial organizations.

Course Objectives

•             Describe methods of controlling credit

•             Investigate methods of credit checking

•             Examine the use of the courts and debt management agencies in recovering debt

•             Describe how to collect debt by letter and telephone

Course Outline

•             -Credit Control

?             Credit

?             My customer credit worthy

?             Credit control measures

?             Debt Recovery Through the Courts

?             Statutory Demands, Insolvency and Bankruptcy

?             VAT & Tax Relief for Bad Debts

•             -Debt management Agencies

?             Credit Checking Agencies

?             Factoring companies

?             Specialist Legal Services

?             The courts 

?             Debt Collection Agencies

•             -Communication

?             Telephone communication

?             Written communication

?             How to Deal with Customer Responses 


Training Format: 

• All materials are made available through our Online Learning Platform

• Students should commit approximately 5-6 hours of their time per week

Materials Provided: 

Online delivery of curriculum materials, exercises and templates.


In order to demonstrate their understanding of the course content, students will be required to submit assignments at the end of every month.

Duration of course – 6 months


Courses Fees € 800

To register for course, please contact:

The Director of Admissions

Strategia, Netherlands

The Hague, Netherlands

Tel: +31 616950 384, +31 682 546 260

Email: info@strategianetherlands.nl


Website: www.strategianetherlands.nl

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